Moves with a consistently high quality | Höhne-Grass Umzugsunternehmen Mainz

Moves with a consistently high quality

Höhne-Grass’s professionals provide a demonstrably high degree of quality in relation to moves and storage. In this respect, we work in a socially and environmentally aware manner. With our wide-ranging measures, which extend far beyond the statutory regulations, we can maintain and further expand this high level. In this respect, our customers are always the focus of our endeavours. If you commission Höhne-Grass with your move, you are on the safe side where having a move with quality standards is concerned.

Membership of the AMÖ

AMÖ Logo As a trade representative, the Federal Association of Furniture Removal and Logistics Companies (AMÖ) e.V. represents DMS’s interests at all levels. Its member companies include removal companies, new furniture removal companies and art removal companies. The Höhne-Grass removal and storage company is a member of the AMÖ. The removal companies that are members of the AMÖ have also committed themselves to complying with numerous quality-related criteria, e.g.:

  • compliance with the principles of a prudent businessman
  • the creation of transparent offers
  • information on valid requirements related to insurance, transport and liability
  • the use of professionally trained staff
  • the use of environmentally-friendly packaging materials
  • involving the AMÖ’s conciliation office when there are differences of opinion with customers

TÜV certification (DIN EN ISO 9001)

TÜV LogoEvery DMS partner company must have its services certified by the TÜV, the German Technical Inspection Association. Regular audits and inspections guarantee that the strict conditions for issuing the certificate are always being complied with. See also: Quality policy declaration of principle and Occupational safety declaration of principle.

Certification of an environmental protection system in a accordance with DIN EN ASO 14001

Since 2012, the removal and storage company Höhne-Grass has been certified in accordance with the European standard DIN EN ISO 14001, which certifies that the company has an effective environmental protection system. Before certification was awarded, Höhne-Grass committed itself to using its own resources in a sustainable manner and, for example, was using low-emission removal vans long before this was required by law. See also: Quality policy declaration of principle.

In Germany, around 6,000 organisations have been awarded the exclusive ISO 14001 certificate. (Source: Federal Environment Agency; status: 2013)

Creditreform creditworthiness certificate

Bonitätszertifikat Höhne-GrassUsing the creditworthiness index, the company Creditreform, which specialises in information related to creditworthiness, evaluates a company’s default probability in accordance with a numerical scale extending from 100 (exceptional creditworthiness) to 600 (insufficient creditworthiness).  After a detailed certification process, the Mainz-based removal and storage company Höhne-Grass was certified as having exceptional creditworthiness. “Only 0.16% of all companies in Germany have such good creditworthiness,” notes Luca Filtzinger from Creditreform.

Mario Zorn► I would be pleased to answer your questions on the subject of quality management and environmental management!

06131/959880

m.zorn@hoehne-umzug.de

DMS’s quality policy

DMS’s environmental policy